Rocking Deals

Business Process – B2B Customer Flow

Marketing Outreach
Marketing team shares offers with potential B2B leads.
Customer Response
If no response, process stops.
If yes, identify as new or existing customer.
Onboarding / Login
New customers are onboarded and given login credentials.
Existing customers log in to the portal.
Order Placement
Customer views offers, selects products, and proceeds to checkout.
Booking Payment
Customer makes a partial payment to reserve stock.
Order Processing
Stock is booked, and operations begin logistics.
Final Payment & Dispatch
Invoice is sent for final payment, e-way bill is prepared, and order is dispatched.

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