Cancellation And Refund Policy
At Rocking Deals Circular Economy Ltd, we operate strictly under a Business-to-Business (B2B) model. As such, the following terms apply to all B2B transactions:
1. Order Confirmation & Cancellation
- Cancellations or refunds are not permitted after confirmation, under any circumstances.
- Once an order is confirmed, it is considered final.
2. Order Inspection
We strongly advise all B2B customers to:
- Conduct a thorough inspection of goods prior to dispatch.
- Utilize the option of on-site inspection at our warehouse to ensure satisfaction before the order leaves our facility.
Once the order is shipped, Rocking Deals Circular Economy Ltd is not liable for:- Any transit damage
- Claims regarding defective material
3. Exceptions
In exceptional cases where the dispatch error is on our part (e.g., incorrect item sent):
- The matter will be reviewed internally.
- At our sole discretion, we may offer: A replacement, or A credit note
- Refunds will not be issued, even in such cases.
For further queries or to schedule a pre-dispatch inspection, please contact our support team.